How will the charge appear on my bank statement?
ACDSee Andrea2019-06-19T22:25:28+00:00The charge will appear on your bank statement as: “ACD SYSTEMS INTERNATIO” or “PAYPAL* ACD SYSTEMS”
When will my bank card be charged?
ACDSee Andrea2019-06-19T22:19:56+00:00Your bank card will be charged immediately after your purchase has been placed.
How do I re-install software I purchased as a download?
ACDSee Andrea2019-06-20T00:56:17+00:00Sign in to acdID User Portal, click My Apps, and click on the “Download” button of the product you want to download. You can also click on the ‘Download Product’ link in your Order Receipt email.
How do I download?
ACDSee Andrea2019-06-20T00:22:24+00:00You can download by either clicking the ‘Download Product’ link in your Order Receipt email or right-clicking on the ‘Download Product’ link and choosing ‘Save target as’ or ‘Save link as’.
Where do I download the file? You can download the file anywhere you like, just make sure that you remember the location where you saved it, and the name of the file. If you choose Desktop, this will be easier for you to install the product once you have completed the download.
What will happen when I download? Once the download starts, you will see a box pop up with a status bar, and a percentage that will climb to 100%.
What happens after I download? After the download has completed, you will need to go to the location that you saved the file at and double click on the new icon to start the installation.
What payment methods do you accept?
ACDSee Andrea2019-06-19T22:13:53+00:00We accept all major bank cards which include Visa, MasterCard/EuroCard, American Express, Discover, Diner’s Club, and JCB for US currency. For other currencies, we accept Visa, MasterCard/EuroCard, and American Express.
We also accept PayPal payments.
What is Backup CD?
ACDSee Andrea2019-06-19T21:33:25+00:00Protect your purchase with a backup CD. Get a backup CD of your downloadable software mailed directly to you by clicking on the Request Now button in the acdID User Portal so we can fulfil your request. This feature is only available as an additional service to the purchase of a digital product and cannot be purchased as a stand alone product.
What is Upgrade Assurance?
ACDSee Andrea2025-03-28T18:42:15+00:00ACDSee Upgrade Assurance guarantees you updates and all major upgrades for the duration of your subscription. For example, you will receive ACDSee Ultimate 2026 when it is released later in 2025. Upgrade Assurance ensures that you will always be up-to-date with the latest from ACDSee at 25% less than normal upgrade pricing.