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Cookies are placed on your browser for your convenience, and the Commerce System used is cookie dependent. When you place an order, information is written onto your hard drive.
For technical support with ACDSee products, browse our Knowledge Base or check the ACDSee forums. You can also log in to your acdID account to access your Premium Support.
You can start a new order simply by visiting the ACDSee online store or for subscription services, visit ACDSee 365.
There are many reasons for a failed bank card transaction. Your card may have expired, or reached its limit, or a bank card computer – either on our end or your bank’s end, may have encountered a machine error. If you need assistance, contact Customer Care by email or by phone at 1-888-767-9888.
No. Your card number should be entered in as a continuous string of numbers.
For credit card verification, you must enter the address exactly as it appears on your credit card statement.
Yes. Please call us at 1-888-767-9888 and we would be happy to help.
Contact Customer Care by email or by phone at 1-888-767-9888 to request an invoice.
Depending on the order, sales tax may be calculated and charged. Any sales tax charged will be indicated on the Summary page once your billing address have been entered during checkout.
